1. General Information 

These terms and conditions govern all ultrasound services provided by Kent Medical Ultrasound. By booking an appointment, you agree to adhere to these terms as outlined. 

2. Booking and Cancellations 

• Bookings: Must be made in advance by calling 01732897666 or emailing enquiries@kentmedicalultrasound.co.uk

• Cancellations: Must be notified at least 24 hours prior to the appointment to avoid a cancellation fee of 50% of the service cost. Cancellations on the same day are not eligible for a refund. 

• Late Arrivals: If you arrive more than 10 minutes late, KMU reserves the right to cancel the appointment and apply the cancellation fee. 

3. Payment 

Payments must be made prior to the scan via debit card or covered by private insurance. Please provide insurance details at the time of booking. 

4. Service Provision 

Ultrasound services are conducted by certified monographers. We do not have access to your full medical records, therefore, consult with your General Practitioner or Consultant for detailed medical advice post-scan. 

5. Results and Reporting 

Results are discussed immediately post-examination; some cases may require further analysis. A comprehensive report will be sent to your referring doctor if requested. Self-referring patients will receive a direct copy. 

6. Pregnancy Scans 

For pregnancy scans, you acknowledge that the report provided is a preliminary diagnostic overview, which may differ in gestational age from NHS scans. It is crucial to use all antenatal services provided by the NHS. Our scans are not anomaly scans and are not meant to be the sole diagnostic assessment of your pregnancy. They do not detect all abnormalities. 

7. Limitations of Service 

Ultrasound may be limited by factors such as high BMI, insufficient bladder fullness, or excessive bowel gas which can affect diagnostic clarity. 

8. Use of Media 

Recording the ultrasound session on mobile phones is permitted strictly for personal use. Sharing content on social media is prohibited. 

9. Copyright Notice 

All content on KMU’s website is copyrighted. Reproduction or transmission of content without KMU’s written consent is prohibited and may result in legal action. 

10. Accessibility 

KMU complies with the Equality Act 2010, ensuring full accessibility for clients with disabilities. 

11. Miscellaneous 

KMU reserves the right to amend these Terms and Conditions at any time without prior notice. 

For more information or specific queries, please contact KMU directly.